How the covid-19 crisis can show us the way to better leadership
published by Gerald Renger on March 30, 2020
I had video-chat with my brother yesterday to congratulate him on his 60th birthday. Like in most families these days we couldn’t quite cut out the current covid19 crisis. We quickly agreed that it resembles the ‚Fall of the Berlin Wall‘. Just much bigger. People from all over the world are sending emotional messages in their circles of friends and colleagues trying to ask or convince the other of their views.
As critical Western virus experts challenge poltiticians for unnecessarily limiting individual freedoms Asian people remain relatively calm about the generally accepted restrictions.
In the midst of all the damage and losses, all the emotional statements, judgments, and blame that is filling news and posts let us explore how we can actually grow and learn from this together. Having lived in Berlin, in Stuttgart, in Melbourne, and now Shanghai with my Chinese family, working with leaders from all continents and cultures both in Asian and Western worlds I feel my perspective may help making sense of the current situation and what we can do about it together. Seldom before was it so visible how one person‘s thinking and actions can impact people‘s lives everywhere. So let‘s take a look at how we think.
Australian firefighters spoke of an unprecedented magnitude and speed of bushfires in early 2020. A few weeks later, covid19 is grounding airlines, cancelling football leagues and postponing the Olympics – all unthinkable until recently. As the use of ‚unprecedented‘ takes off at the speed lightening we are whitenessing how our existing logic is put to the test. Fast.
What if huge bushfires, an unknown virus, or climate change and the ensuing social, economic and environmental dynamics cannot be grasped and managed using our existing knowledge and perception? While virus experts are busy discussing statistics comparing it with the normal flu Lufthansa crews refuse to fly certain routes and a tsunami of ICU patients is bringing doctors and nurses to their limits. What if no one is ‚right‘ and world leaders struggling themselves? Can we grant leaders the right of ‚not knowing‘? How must we and our leaders think, behave, talk, and act to find trust and guidance in uncharted territory so we feel safer? How to even tell the ‚unprecedented‘ from the ‚familiar‘?
Awareness of and experience with complex systems dynamics seem to matter more today. It’s not so much the virus itself but people‘s reaction at its unknown consequences that is grounding flights and delaying the Olympics.
Covid19 as ‚systems dynamics‘ is showing us how remote possibilities can quickly turn into global threats – be it real, perceived or both – and how the predictability of our lives is becoming a thing of the past making VUCA (volatile uncertain complex ambiguous) situations more frequent.
My brother smiles as he looks over last week’s news: ‚just a lot of nonsense costing hours of television time‘ he says.
Let’s discuss how our different cultures, systems, and leadership styles lead to different outcomes. This can enable learning on all sides and potentially reduce conflict and finger pointing. The fact that some countries where controlling the virus more effectively than others offers an opportunity and mustn’t lead to blame. At this moment, the crisis is far from over so no country has all the answers. Why not reflect the different approaches to form a bigger picture without expecting a ‚right’ answer? As we become able to share and really listen to different approaches we might find more promising solutions in the future and, what’s more, togetherness. Maybe it is this togetherness and trust in being honest with each other that will make us feel safer again. And we may develop a shared understanding of how to assess and assign future leaders and trust them too.
As I personally believe that judgemental discussions hamper learning I am asking you to share open questions and reflections only. Wishing the best to everyone,